We're on the Move!
This May 8th-9th, we’re bringing together industry leaders in Cincinnati for a PAR Punchh Voice of the Customer event, where rich tradition meets bold innovation, and, of course, legendary ice cream. Join us as we collaborate, share insights, and shape the future—one scoop at a time.
Meet our Host: Graeter's Ice Cream - 2024 PAR Punchh Customer Advocate of the Year
We’re excited to recognize Graeter’s Ice Cream as the 2024 PAR Punchh Customer Advocate of the Year for their invaluable insights and commitment to innovation. Their participation in key pilots like the Campaign Homepage, Segment Homepage User Testing, and Split Testing Research, along with their post-event feedback, has directly shaped our products and improved customer experiences.
Beyond our partnership, Graeter’s has delighted guests with its small-batch, handcrafted ice cream for over 150 years, preserving its artisanal heritage while embracing innovation. In partnership with PAR Punchh, Graeter's leverages the Sweet Rewards loyalty program, enhancing customer engagement by melding traditional quality with modern convenience, ensuring every scoop is as rewarding as it is delicious.
We’re thrilled to celebrate their contributions and even more excited to have them as our event host!
Indulge in new ideas.
Interactive Workshops & Sessions
Dig Into Your Goals, Unpack Your Challenges
Roll up your sleeves and join us for interactive sessions tailored specifically to your business needs. Here, it’s all about diving into your unique challenges and ambitions. Collaborate closely with peers and industry leaders to forge practical solutions and innovative strategies that don’t just meet the standard—they set it. Each workshop is your opportunity to transform insight into action, ensuring the solutions we craft together make a real impact on your business.
Your Voice, Our Vision.
Join hands with the PAR Punchh team in a dynamic exchange of ideas where your insights spark our innovation. These sessions are more than just a platform for feedback; they're a collaborative workshop where together, we explore possibilities and discover solutions. Your expertise and challenges help us refine and steer our development process, ensuring that the features and updates we roll out are not only impactful but also truly aligned with your business goals. Let's co-create the future of our technology, shaping a roadmap that leads us all to greater success.
Churn up the fun!
Networking is sweeter with ice cream!
Indulge in an array of Graeter's famous flavors as you connect with like-minded professionals. It’s a relaxed, flavorful setting for exchanging ideas and building relationships. Whether you’re chatting over chocolate chips or strategizing over scoops, these tastings are a delightful way to network. Additionally, join us for a special off-site excursion as we explore Cincinnati's vibrant culture and attractions, further enriching your experience and connections at our event.
What to Expect:
What’s New, What’s Next: An Interactive Roadmap Review
A lot has happened since we last connected—and we’re just getting started. Join us for a fast-paced, fun roadmap review with Josh Schoonmaker, VP of Product, where we’ll share what we’ve been up to since we last connected, unveil some exciting announcements, and give you a peek at what’s coming next. We’ll wrap it all up with a live Q&A, so come ready with your questions, thoughts, and ideas. This is your inside look at where we’re headed next—and how you’ll be part of it.
Leveling Up Engagement: A Collaborative Session on the Future of Gamified Experiences
We’ve been playing around with some new ideas—and now it’s your turn. In this interactive session, we’ll explore how brands are using game-like experiences to boost loyalty, drive promotions, and create deeper engagement. We’re curious what you think makes gamification work—what features you’d want, how you measure success, and where you see the biggest impact. Your input will help guide where we go next. Let’s play.
Fireside Chat: Getting Buy-In – Gaining Executive and Team Support for Loyalty
Join the Graeter’s and PAR Punchh teams for an interactive fireside chat on "Getting Buy-In: Gaining Executive and Team Support for Loyalty.” In this session, you’ll hear how Graeter’s built internal alignment around their loyalty program—earning trust, empowering leadership, and training staff to bring the program to life. Learn from their journey, discover actionable best practices, and come ready to share your own ideas and questions for a lively, collaborative discussion!
Reach the Unreachable: Turning Anonymous Orders into Reachable Customers
What if every guest who ordered online became someone you could actually reach? During this session, we’ll explore a new way to capture email and SMS opt-ins during guest checkout—turning anonymous orders into powerful marketing and loyalty opportunities. With new webhook capabilities, you can grow your audience, drive repeat visits, and boost engagement—all without adding friction. We want your input to shape how this comes to life!
Join us on This Flavorful Journey!
Register now to secure your spot at this unique convergence of taste and technology and be part of something truly “Graeter.”